Privacy Policy

Last updated: June 16, 2026

This Privacy Policy describes how Scoupzo Zen (referred to as "we", "us", or "our") collects, uses, and discloses your personal information when you visit or interact with our services.

1. Information We Collect

We collect information that you directly provide to us, such as when you fill out our bespoke inquiry form, request custom orders, or register your preferences. This information may include:

First and last name
Email address
Phone number
Detailed structural measurements and design requirements for custom furniture orders

2. Use of Information

We process your data under the legal basis of performance of a contract and legitimate business interests, specifically to:

Process, quote, and fulfill custom furniture design commissions
Maintain accurate customer service records and answer queries
Ensure compliance with Dutch tax and commercial bookkeeping laws
Improve our overall product experience and local workshop organization

3. Sharing and Retention of Data

We do not sell your personal data. We retain customer transaction documents and communications only as long as necessary to fulfill the purposes outlined in this policy and to satisfy statutory retention requirements under Dutch Tax law (generally 7 years for business records).

4. GDPR & Your Rights

As a data subject resident in the Netherlands, you are protected by the General Data Protection Regulation (GDPR). You have the following rights:

Right of Access: Request a copy of the personal records we hold about you.
Right to Rectification: Request correction of inaccurate personal information.
Right to Erasure (Forgetfulness): Request deletion of your data when it is no longer required for legal obligations.
Right to Object: Object to processing based on legitimate interest reasons.

To exercise any of these rights, please contact our data coordinator at the details specified on our contact page.

5. Jurisdiction and Disputes

This Privacy Policy is governed by the laws of the Netherlands. Any disputes arising out of or in connection with this Privacy Policy shall be submitted to the exclusive jurisdiction of the competent judge at the Court of Amsterdam, Netherlands.